Terms of service

Terms of Service

Last Updated: August 25, 2026

Welcome to Augustetta. These Terms of Service (“Terms”) explain the terms and conditions that apply when you access or use https://www.augustetta.com/ (the “Site”), place an order, purchase products, or otherwise interact with our services.

By accessing or using the Site or placing an order, you agree to these Terms and the policies referenced in them.

Please review these Terms before placing an order.

1. About Augustetta

Augustetta is an independently operated online retail store offering backpacks and fashion accessories.

Store Name: Augustetta
Website: https://www.augustetta.com/
Email: hello@augustetta.com
Phone: +1 951-525-6945

Business Address:
Augustetta
29370 Cottage Ct
Menifee, CA 92584
United States

2. Use of Our Website

You may use our Site only for lawful purposes and in accordance with these Terms.

You may not use the Site to engage in fraudulent, unlawful, abusive, or unauthorized activity; interfere with the operation or security of the Site; submit false or misleading information; or misuse Site content in violation of applicable rights or laws.

We may restrict access to the Site where reasonably necessary to protect our customers, our business, the Site, or other users, or where we reasonably believe these Terms or applicable laws have been violated.

3. Products and Product Information

We make reasonable efforts to keep product descriptions, images, prices, availability, sizes, specifications, and other product information accurate and up to date.

Actual product colors or appearance may vary slightly depending on lighting, photography, manufacturing variations, or a customer's device and display settings.

We may correct errors, update product information, change prices, or discontinue products when reasonably necessary.

Any changes to a product or price will not affect an order that has already been accepted except where required to correct an obvious error or where otherwise permitted by applicable law.

4. Orders and Order Acceptance

Submitting an order does not necessarily mean that the order has been accepted.

We may review, refuse, or cancel an order when reasonably necessary, including because of:

Product unavailability
Payment authorization failure
Incorrect pricing or material product information errors
Suspected fraud or unauthorized transactions
Incorrect or incomplete customer information
Violation of these Terms or applicable law

If Augustetta cancels an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method.

Customers are responsible for providing accurate billing, shipping, contact, and payment information when placing an order.

5. Pricing and Payment

Prices are displayed in the currency shown on the Site and at checkout.

The amount presented at checkout may include applicable product prices, discounts, shipping charges, and taxes based on the customer's order and delivery location.

Applicable charges will be presented to the customer before the order is submitted.

We accept the payment methods displayed and available at checkout.

Payment must be successfully authorized before an order can be processed and fulfilled.

6. Shipping and Delivery

Orders are processed and delivered according to our published Shipping Policy.

For United States orders, our current estimated timelines are:

Order Processing: 1–3 business days
Estimated Transit Time: 6–9 business days after processing

Delivery dates are estimates and are not guaranteed. Delivery may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, transportation disruptions, holidays, incorrect delivery information, or other unforeseen events.

Customers can review our Shipping Policy for complete information about processing times, delivery estimates, shipping charges, tracking, and other shipping terms.

If there is a material issue affecting an order, customers may contact us at hello@augustetta.com.

7. Returns and Refunds

Eligible products may be returned within 30 days after delivery, subject to the eligibility requirements and procedures described in our Return & Refund Policy.

Customers should review the Return & Refund Policy before initiating a return.

The Return & Refund Policy explains applicable requirements including return eligibility, product condition, return procedures, return shipping responsibility, damaged or incorrect items, and refund processing.

Nothing in these Terms limits any consumer rights that cannot legally be limited under applicable law.

8. Intellectual Property

Content created specifically by Augustetta, including our store name, original written content, Site layout, and other original materials, may be owned by or licensed to Augustetta and protected by applicable intellectual property laws.

Third-party trademarks, trade names, brand names, logos, product images, product designs, and other intellectual property displayed on products or product pages remain the property of their respective owners or licensors.

The appearance of third-party intellectual property on the Site does not by itself indicate sponsorship, endorsement, partnership, or affiliation with Augustetta unless expressly stated.

You may not copy, reproduce, distribute, or commercially exploit Augustetta-owned Site content without authorization, except as otherwise permitted by applicable law.

9. Third-Party Services

We use third-party providers to support certain aspects of our store, including website hosting, payment processing, fraud prevention, analytics, advertising, shipping, fulfillment, and other services.

Third-party services may be governed by their own terms and privacy policies.

Information about how personal information may be processed or disclosed through these services is available in our Privacy Policy.

10. Website Availability

We make reasonable efforts to keep our Site accurate, secure, and available.

However, temporary interruptions, technical issues, maintenance, or errors may occasionally occur.

We may update, maintain, modify, or temporarily restrict portions of the Site when reasonably necessary.

11. Limitation of Liability

To the extent permitted by applicable law, Augustetta will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or inability to use the Site.

Nothing in these Terms is intended to exclude or limit liability, consumer rights, warranties, or remedies that cannot legally be excluded or limited under applicable law.

12. Other Store Policies

These Terms should be read together with our other applicable store policies, including our:

Shipping Policy
Return & Refund Policy
Privacy Policy

Where a specific policy addresses a particular subject in greater detail, the applicable policy should be reviewed together with these Terms.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business operations, policies, or legal requirements.

When changes are made, the revised Terms will be posted on this page and the Last Updated date will be updated.

Changes apply prospectively unless otherwise required by applicable law.

14. Governing Law

These Terms are governed by applicable federal law and the laws of the State of California, without limiting any mandatory consumer protections or rights that may apply under applicable law based on a customer's location.

15. Contact Us

If you have questions about these Terms or your order, please contact us:

Store Name: Augustetta
Website: https://www.augustetta.com/
Email: hello@augustetta.com
Phone: +1 951-525-6945

Business Address:
Augustetta
29370 Cottage Ct
Menifee, CA 92584
United States

Customer Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM PT
Sunday: Closed

We aim to respond to customer inquiries within 1–2 business days.