Privacy policy

Privacy Policy

Last Updated: August 25, 2026

This Privacy Policy explains how Augustetta (“Augustetta,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, browse, or make a purchase from https://www.augustetta.com/ (the “Site”), contact us, or otherwise interact with our services.

1. Who We Are

Augustetta is an independently operated online retail store offering backpacks and fashion accessories.

Website: https://www.augustetta.com/
Email: hello@augustetta.com
Phone: +1 951-525-6945

Business Address:
Augustetta
29370 Cottage Ct
Menifee, CA 92584
United States

2. Personal Information We Collect

Depending on how you interact with our Site and services, we may collect personal information that you provide directly to us, information collected automatically through your use of the Site, and information received from service providers that support our business.

Information You Provide

We may collect information such as:

Name
Email address
Phone number
Billing address
Shipping address
Order information
Account information, when applicable
Customer support communications
Return or refund request information

Order and Transaction Information

When you place an order, we may collect information related to your purchase, including the products ordered, order number, shipping method, billing and delivery information, payment status, fulfillment status, and other transaction-related details.

Payment information is processed by Shopify and the payment providers available at checkout. Augustetta does not directly store customers’ complete payment card numbers.

Information Collected Automatically

When you visit or interact with our Site, certain information may be collected automatically, including:

IP address
Browser and device information
Operating system
Time zone or approximate location information
Pages and products viewed
Referring website or traffic source
Interactions with website features
Advertising and marketing interactions
Cookie, pixel, tag, and similar technology identifiers

3. How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Including processing transactions, reviewing orders, arranging fulfillment and shipping, and providing order updates.

Provide customer support
Including responding to product questions, order inquiries, shipping issues, returns, refunds, and other customer service requests.

Communicate with customers
Including order confirmations, shipping notifications, customer service communications, and important store or policy notices.

Operate and improve our Site
Including analyzing Site performance, troubleshooting technical issues, understanding how customers use our Site, and improving the shopping experience.

Protect our business and customers
Including fraud detection, payment verification, security monitoring, dispute resolution, and prevention of unauthorized activity.

Conduct marketing and advertising
Including measuring advertising performance, understanding marketing effectiveness, developing audiences where permitted, and displaying relevant advertising.

Comply with legal and operational requirements
Including accounting, taxation, recordkeeping, legal compliance, dispute resolution, and responding to lawful requests.

4. Shopify and Service Providers

Our online store is powered by Shopify, which provides the e-commerce platform we use to operate our Site and process orders.

We may disclose personal information to service providers that perform services on our behalf or help us operate our business, including:

Shopify and e-commerce service providers
Payment processors
Shipping, fulfillment, and logistics providers
Fraud prevention and security providers
Customer service providers
Analytics providers
Advertising and marketing platforms
Professional advisors and service providers

The information disclosed depends on the services being provided and our use of those services.

5. Pinterest Advertising

We may use Pinterest advertising and measurement technologies, including the Pinterest Tag, to promote our products, measure advertising performance, and understand interactions with our advertisements and Site.

Depending on our configuration and your privacy choices, these technologies may process information such as:

Pages and products viewed
Add-to-cart activity
Checkout and purchase activity
Device and browser information
IP address
Cookie, pixel, or similar identifiers
Advertising interaction data

We may use this information to measure conversions, evaluate advertising performance, improve campaigns, and display relevant Augustetta advertising where permitted.

6. Google Advertising and Analytics

We may use Google services and technologies, such as Google Analytics, Google Ads, Google tags, and related measurement technologies, to understand Site performance and traffic, measure advertising results, and improve our marketing activities.

Depending on our configuration and your privacy choices, these technologies may process information such as:

Device and browser information
IP address or approximate location information
Pages and products viewed
Traffic and referral information
Advertising interactions
Checkout or conversion activity
Cookie and similar identifiers

7. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Site and provide functionality, analytics, security, personalization, and advertising.

These technologies may be used for:

Essential website functionality
Shopping cart and checkout operation
Account and preference functionality
Security and fraud prevention
Analytics and performance measurement
Advertising and marketing measurement
Pinterest and Google advertising technologies

You can manage certain cookies through your browser settings and, where available, through the privacy controls provided on our Site.

Disabling essential cookies may affect certain Site features, including cart or checkout functionality.

8. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our Site, fulfill orders, provide services, maintain security, conduct permitted advertising activities, or comply with applicable law.

Recipients may include:

Shopify
Payment providers
Shipping and fulfillment providers
Fraud prevention and security providers
Analytics providers
Advertising and marketing platforms, including Pinterest and Google where used
Professional advisors
Government, law enforcement, or regulatory authorities when legally required

We do not sell personal information for money.

However, certain disclosures of personal information to advertising, analytics, or technology partners may be considered a “sale,” “sharing,” or “targeted advertising” under applicable U.S. state privacy laws.

Where applicable, customers may have the right to opt out of these activities.

9. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights concerning your personal information, including the right to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how personal information is used or disclosed
Request a copy of certain personal information
Opt out of certain sales, sharing, or targeted advertising where applicable
Opt out of marketing communications

Applicable rights may be subject to exceptions and verification requirements under applicable law.

To submit a privacy request, contact:

hello@augustetta.com

10. Your Privacy Choices

You may unsubscribe from marketing emails at any time using the unsubscribe link contained in eligible marketing messages.

You may also manage certain cookies and tracking technologies through your browser settings or through privacy controls made available on our Site.

Where required by applicable law, we provide customers with mechanisms to opt out of certain sales, sharing, or use of personal information for targeted advertising.

Where required by applicable law and supported through our privacy controls, eligible browser-based opt-out preference signals, such as Global Privacy Control (GPC), may also be recognized.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide and fulfill our services
Maintain order and transaction records
Provide customer support
Meet accounting and tax obligations
Prevent fraud and maintain security
Resolve disputes
Comply with applicable legal obligations

Retention periods may vary depending on the type of information and the purpose for which it is processed.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Our Site and checkout use secure connections to help protect information transmitted through the Site.

Payment information is processed through Shopify and the payment providers available at checkout.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

13. International Visitors

Augustetta primarily serves customers in the United States.

If you access our Site from outside the United States, your personal information may be transferred to, processed, or stored in the United States or other locations in which Shopify or our service providers operate.

Where applicable, personal information will be handled in accordance with applicable privacy requirements.

14. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us at hello@augustetta.com so that we can review the request and take appropriate action.

Where required by applicable law, we also do not knowingly sell or share personal information of minors in a manner prohibited by law.

15. Third-Party Websites

Our Site may contain links to websites, applications, or services operated by third parties.

We do not control the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information to them.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, services, legal requirements, or other operational needs.

When we update this Privacy Policy, we will revise the Last Updated date shown at the top of this page.

17. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:

Store Name: Augustetta
Website: https://www.augustetta.com/
Email: hello@augustetta.com
Phone: +1 951-525-6945

Business Address:
Augustetta
29370 Cottage Ct
Menifee, CA 92584
United States

Customer Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM PT
Sunday: Closed

We aim to respond to customer inquiries within 1–2 business days.